Packing Warning

Fortunately this has never happened to one of my clients.

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But you can see it does happen.  This is from another travel agent.  Take heed!

Here’s a good story you can keep in your mind to recommend to your clients when traveling….especially to Europe or other worldwide destination.
I had clients travel to Rome on May 10. Due to numerous weather related and mechanical problems their flight was delayed and to make a long story short, they didn’t arrive in Rome until very late at night on May 11. Their original arrival time was 9:30 a.m.
Because of the changes in their air schedule their luggage didn’t make it with them to Rome. It didn’t catch up with them until five days later. This was after numerous calls by me and them on the whereabouts of their luggage.
When the luggage was finally delivered, they found them zip-tied shut. Upon opening them they discovered items were missing. Two laptops, one I-Pad, and an expensive diamond bracelet. Needless to say my clients were very PO’d.
Lesson learned here: Always advise your clients never to pack expensive items in their checked bags. The lady in the party had also packed her much needed medications in her luggage as well. Also a no-no. Especially when you need them.
And to top it all of, my clients did not take travel insurance, which would have probably covered those items.
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What I Do

 

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Provence. 10 Things to do there

Provence, including the Rhone Valley

(Arguably)  The most romantic and scenic area of France

Vines, olive groves and lavender fields dominate the sun-drenched landscape.  There is an incredibly rich variety of fascinating sites to discover while enjoying the full-bodied, expressive local wines and herb-infused, fresh Provençale cuisine.

Here’s a list of our top 10 things to do and see in Provence:

The vineyards: of Chateauneuf du Pape, Gigondas, Tavel. Quench your thirst for some of the best wines in the country
The River: Take a cruise on the Rhone River                                                                                            Roman ruins:  the amphitheater in Arles or Orange; the 2,000-year old fountains of Aix en Provence; the buildings on the Riviera; Pont du Gard, the largest Roman aqueduct in Europe
The Camargue, one of Europe’s major wetland areas along the Mediterranean
Stroll Aix-en-Provence, Arles, Marseille (oldest city in France), Nice
Avignon: home of the popes in the 14th century
Mountains: Mont Ventoux, called the “Giant of Provence”; Mont Sante Victoire, the inspiration for Cezanne’s art work
Beautiful villages of Gordes, Rousillon, and l’Isle-sur-la-Sorgue (especially for antiques); climb the village of Les Beaux or look for the source of Fountain de Vaucluse
Lavender: fields in bloom in July, perfume factories open all year
Food: Weekly outdoor market of Aix en Provence, Uzes, St. Remy-de-Provence, or Vaison la Romaine

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One thing you probably never thought to travel with

Thanks to Donna Manz

Respect bubble wrap year-round

Don’t wait for National Bubble Wrap Appreciation Day (and yes, there really is one; it occurs annually on the last Monday in January, this year on January 28) to appreciate the value of this ultimate packing accessory.  Bubble wrap isn’t just for fun popping; it even can be used to package delicate mementos.

If you are bringing home fragile items, glass bottles of beer or mustard (some of us do that), bubble wrap has no equal.  Before leaving home, pick up a roll at the post office, discount store or packaging store. Don’t leave home without it.

In Vienna a few weeks ago I ran out of the bubble wrap I had brought from home and wasted a morning seeking out a store that carried it. W brought a sample around Vienna and showed it to shopkeepers, clerks at the post offices and hotel concierges. We did finally find a post office that sold it and I learned a lesson the hard way.

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From Thomas Cook Holidays – listing some guests’ genuine complaints

Travel agents hear complaints like this daily:

1. “I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts.”

2. “It’s lazy of the local shopkeepers to close in the afternoons.
I often needed to buy things during ‘siesta’ time – this should be banned.”

3. “On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry.
I don’t like spicy food at all.”

4. “We booked an excursion to a water park but no-one told us we had to bring our swimming costumes and towels.”

7. “The beach was too sandy.”

8. “We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white.”

10. “Topless sunbathing on the beach should be banned. The holiday was ruined as my husband spent all day looking at other women.”

12. “No-one told us there would be fish in the sea. The children were startled.”

13. “There was no egg slicer in the apartment…”

14. “We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.”

15. “The roads were uneven..”

16. “It took us nine hours to fly home from Jamaica to England it only took the Americans three hours to get home.”

17. “I compared the size of our one-bedroom apartment to our friends’ three-bedroom apartment and ours was significantly smaller..”

18. “The brochure stated: ‘No hairdressers at the accommodation’. We’re trainee hairdressers – will we be OK staying there?”

19. “There are too many Spanish people. The receptionist speaks Spanish. The food is Spanish. Too many foreigners now live abroad.”

20. “We had to queue outside with no air conditioning.”

21. “It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.”

22. “I was bitten by a mosquito, no-one said they could bite.”

23. “My fiance and I booked a twin-bedded room but we were placed in a double-bedded room.
We now hold you responsible for the fact that I find myself pregnant. This would not have happened if you had put us in the room that we booked.”

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